Topics include:
- Communication and what it really means
- How communication works and why it is important to your livelihood
- Paying attention to non-verbal communication from your clients
- How to be a good listener
- Overcoming barriers to good communication
- Embracing Diversity
- Learning to manage conflicts appropriately
Have you ever struggled with what to say to your clients? Do you wonder why someone only comes and sees you one time and then you never see them again? How do you turn that “one-time” client into a regular client? Learning to effectively communicate with others is part of the human experience, but as a massage therapist, you need to know how to do this successfully in order to build your business and eliminate misunderstandings with your clients. The business of a massage therapist is built on relationships, and our relationships with our clients are crucial to turning them from one-time visitors into long-time clients and friends.
If you’ve struggled with talking to or understanding some of your clients or if you’re tired of that “one-time” client, this course will help you improve your own communication skills AND enable you to interpret your client’s communication. This will result in a better, more rewarding massage experience for your clients – which, in turn, will result in them returning to see you again and again.
After you have completed this class, you will be prompted to take a short quiz that is designed to review highlights and help you retain the most important aspects of the class. Once you have passed the quiz, you will receive an immediately available Certificate of Completion that is compliant with TDLR requirements.
Melissa Wood/Texas Massage CEU is an approved CE Provider through TDLR
You can download your class PDF file here:
